A ready digital worker built for your vertical
Giizo AI does not ask you to assemble an empty chatbot. You pick a digital worker from the persona catalog; behavior rules, tool sets and knowledge-base templates arrive pre-configured. The agent does more than answer questions — it queries orders, books appointments, starts returns and follows up on abandoned carts.
The four verticals below are our primary persona catalog. Each one is pre-configured to go live in about 5 minutes.
E-commerce & Trendyol/Hepsiburada
A digital worker that runs marketplace and online-store sales end to end.
- Order status, shipping tracking and stock queries (including Trendyol/Hepsiburada and custom catalogs)
- Product recommendations and size/color/variant questions
- Starting return and exchange requests
- Proactive follow-up when a customer abandons a cart
Business outcome: Closed sales, protected store score, lower support load.
Clinic & Aesthetics
A digital worker that manages appointments and patient information.
- Booking, canceling and rescheduling appointments
- Service, price and duration information
- Pre-appointment reminders and preparation notes
- Proactively announcing freed-up slots
Business outcome: Booked appointments, occupancy rate, fewer missed calls.
Restaurant & Cafe
A digital worker that stays with the customer from menu to reservation, order to delivery.
- Presenting the menu, daily specials and prices
- Creating and managing table reservations
- Taking package orders and tracking delivery
- Recognizing returning customers and suggesting from preferences
Business outcome: Reservations and package orders taken, fewer missed messages.
SaaS & Services
A digital worker that runs support, onboarding and lead follow-up.
- Answering product/service questions from the knowledge base
- Diagnosing technical issues and guiding resolution steps
- Guiding new-customer onboarding
- Lead follow-up; handoff to live support when needed
Business outcome: Resolved tickets, first-response time, context-ready human escalation.
How the agent runs work in these scenarios
Every persona takes real action inside the conversation:
- MCP tools: Connect to order systems, calendars, CRM or custom APIs to query and act.
- Task orchestration: Plan multi-step requests and execute the steps in sequence.
- Proactive triggers: The agent steps in on cart abandonment, silent customers, upcoming appointments and similar events.
The same agent runs consistently across WhatsApp, Instagram, Messenger, Web Widget, Web Page (Standalone) and Robot. WhatsApp, Instagram and Messenger are text (messaging) channels;voice is available on Web Widget, Web Page (Standalone) and Robot.
Needs outside the catalog
The persona catalog can grow (e.g. education, real estate, hospitality). You can also build a custom agent from scratch on the same RAG, MCP, omnichannel and proactive backbone. Our primary promise stays clear: start with a ready digital worker that knows your vertical, then expand.
Pick a persona → connect your data → open a channel. Live in 5 minutes.