Your Products Can Now Talk
Giizo AI's Catalog Management System is built for the e-commerce seller who sells from their own storefront and on marketplaces. The agent no longer only answers general questions. It understands your catalog and instantly recommends the right product from the way the customer describes it.
Semantic Search and Context-Based Injection
We go beyond the simple, template-based responses of traditional chatbots. With the Catalog RAG (Retrieval-Augmented Generation) system, your sales assistants:
- Understand not only what the customer asks for, but what the customer needs, and provide personalized recommendations
- Find the most suitable items in your catalogue within seconds with vector-based semantic search
- Automatically inject product information into the assistant according to conversation context
- Present products naturally and fluently, like an experienced sales representative
Three Behavior Modes
The catalog system lets you customize your assistant's sales approach according to your business strategy.
Normal Mode
Uses product information only when it matches the context of the conversation. A natural and balanced approach.
Automatic Mode (Recommended)
The AI dynamically adjusts its approach according to the customer's situation. It becomes informative when the customer is researching and more sales-oriented when buying signals appear.
Aggressive Mode
Actively and strongly promotes products. It highlights discounts, creates urgency and uses calls to action.
Smart Memory System
The Catalog RAG system remembers your customers' previous queries and uses them according to context:
- It remembers which products a customer previously showed interest in
- If there is no new catalog result, it intelligently recommends previously relevant products
- Redis-based fast memory provides responses in milliseconds
Supported Catalog Types
Physical Products
Stock tracking, price, discount and shipping information.
Product-Related Services
Assembly, installation, extended warranty and maintenance packages.
Digital Products
E-books, digital content, memberships and subscription packages.
Benefits for Your Business
Increase Sales Potential
Shorten the path to purchase by recommending the right product to the right customer at the right time.
Remove Business Hours
The product question that arrives in the evening or at night does not wait until morning; sales keep opening while you sleep.
Improve Customer Experience
Maximize customer satisfaction with instant, personalized and consistent service.
Fast and Scalable
A system that handles simultaneous customer conversations and grows as your catalogue grows.
Technical Capabilities
- Vector-Based Search: High-performance semantic search with pgvector
- Embedding Technology: Vector representation of product descriptions with modern language models
- Similarity Scoring: Matching by semantic proximity using cosine similarity
- Customizable Filters: Filtering by category, price, stock status and brand
- Detailed Logging: All catalog queries and user interactions are recorded
- Secure and Isolated: Each user's catalog is fully isolated and secure
Use Cases
Search in the customer's own words
"I am looking for a warm but stylish coat for winter" -> Finds and recommends the right product from a description, with no product code needed.
Size, color and variant questions
"Do you have this dress in a 40, in black?" -> Checks variant-level stock; if it is out, it offers an alternative in the same size rather than letting the sale go.
Complementary products and upgrades
"What goes with these shoes?" -> Recommends items bought together and the next model up, so the basket does not stop at one product.
Getting Started Is Easy
- Create a Catalog: Add products one by one in the panel, or bulk-upload them with Giizo's Excel template. You can also import your products in one click by connecting your marketplace account; supported platforms are listed on the Integrations page.
- Configure Your Assistant: Choose which products it should recommend and select the behavior mode.
- Publish: Your assistant is ready to provide intelligent product recommendations.
The Future of Sales Starts Now
Giizo AI's Catalog System introduces a powerful approach to AI-powered sales and marketing. Your customers will no longer only ask questions. They will receive intelligent recommendations tailored to their needs.
Go beyond traditional chatbots. Create AI assistants that talk, understand and sell.