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When a visitor gets stuck on a question on a product page, they usually close the tab. The chat widget steps in right then: it takes the question by text or voice and answers with the right product from your catalog.
Live demo
The button in the bottom-right corner opens the same chat widget our customers add to their sites, with Giizo AI's own agent answering behind it. Click it, type a question and see how it replies.
For example, ask
How do I add this widget to my site?
Appearance
Pick one of three layouts — modern, standard or minimal — and tune the rest to your brand.
The widest window; long conversations and product cards read comfortably.
Balanced size with a clear border; the default layout.
Narrower and plainer, with a thin border and a light shadow.
Text and voice
Visitors who tap the mic ask out loud, and the agent answers out loud. You choose the agent's voice in the panel. Voice uses the same catalog and knowledge base as text, and product cards and images still appear in the window.
Product answers
The agent searches your Smart Catalog by meaning, finds the right product even when the visitor describes it, and shows it with image, price and link. If the visitor uploads a product photo, the agent understands it too.
Shipping, return and payment rules come from your Knowledge Base; with your store system connected, order and shipping status can be checked as well (Integrations).
Answer product-page questions on the product page
Paste the snippet or install the plugin, and let the agent answer from your catalog.
Setup
The panel generates a short snippet for your agent. Paste it into your site template and the widget shows on every page; appearance changes apply from the panel without re-pasting.
<giizo-convai agent-id="1234"></giizo-convai><script src="https://cdn.giizo.ai/convai-widget/index.js" async type="text/javascript"></script>The script loads async from a CDN, so your page opens without waiting for the widget.
Ready plugins are available for popular e-commerce and website platforms, with no code to write.
See widget pluginsSecurity and language
Handoff
The conversation moves to your team with its full history, and your rep's replies from the panel appear in the same chat window. Live support is available on paid plans — Live Support.
The visitor sees your working hours and the agent keeps helping.
FAQ
Copy the snippet from your agent's widget screen in the panel and paste it into your site template, or install the ready plugin for your platform. The widget shows on every page.
No. The plugin installs without code, and the snippet route is copy and paste.
The widget script is added to your page with async and served from Giizo AI's content delivery network (CDN). Your page opens without waiting for the widget, and the launcher appears in the corner once it's ready.
Yes. Visitors ask with the mic button and the agent answers out loud. You pick the agent's voice in the panel.
Yes. Choose one of three layouts and set colors, corner radius, launcher and greeting text; changes apply without re-pasting the code.
When you add your own domains to the allowed domains list, the agent only replies on those sites; on any other site the conversation doesn't start. You can add subdomains with a single rule. If the list is left empty, the widget works on any site that adds its code.
Yes. The window that opens from the bottom-right button is the same chat widget and the same script our customers add to their sites, with Giizo AI's own agent answering behind it.
If live support is on, the conversation moves to your team and the rep's replies appear in the same window. After hours, the visitor sees your working hours. Live support is available on paid plans.
Yes. Plan differences such as conversation limits and live support are on the pricing page.
Paste the snippet or install the plugin, and let the agent answer from your catalog.