Giizo AI

Features

The end-to-end capabilities Giizo AI brings to your business.

Agents (Digital Workers)

Choose a ready-made persona for your industry. Behavior rules, the tools it will use, and knowledge base templates come pre-configured. Up and running in 5 minutes.

  • E-commerce, clinic, support, restaurant, education and marketing personas
  • Picking a persona sets up behavior rules, tools and knowledge base templates together
  • Option to build a fully custom agent from scratch

One agent, every channel

Wherever your customer writes from, the same agent answers. Knowledge base, catalog, tool set and personality are shared across six channels; you don't build a separate agent per channel.

  • WhatsApp, Instagram and Messenger: official business account connection (text)
  • Web Widget and Web Page: text and voice
  • Robot: in-person voice greeting in physical spaces
  • Conversation history is per channel; configuration and knowledge are shared

Answers From Your Own Data

The agent generates answers from your documents, website and business rules rather than general model knowledge. Update the source and the answer updates with it.

  • PDF, DOCX, web pages and text you write yourself
  • Search that finds the right content by meaning (RAG)
  • Automatic re-reading of website sources

Smart Catalog

Answers stock, size, price and variant questions from your real catalog. It finds the right product even from a natural-language question, so the risk of made-up answers drops to a minimum.

  • Variant-level stock tracking
  • Bulk product upload via Excel or CSV
  • Category, brand and tag based product management

Smart Automation

Your agents run on their own — at scheduled times or when external events occur. Hand off routine work and stay focused on what matters.

  • Time-based tasks that run daily, weekly, or monthly
  • Webhook triggers that react instantly to external events (orders, sign-ups, stock changes)
  • Automatic AI responses to marketplace product questions
  • One-click setup with ready-made task templates

Task Orchestration

Your agent plans multi-step requests on its own, carries out each step with real tools in sequence, and delivers the result in a live, streaming experience. Not a chatbot — a digital worker that takes over the job.

  • Automatically breaks multi-step requests into steps
  • Sequential, real business actions via integrated tools
  • Live, streaming response experience — no waiting
  • Works for both customer-facing and internal operations agents

Real Action in Your Systems

The agent connects to your order system, calendar, CRM or custom API and takes real action inside the conversation — it doesn't stop at giving information.

  • Order, calendar, CRM and custom API connections
  • You decide which tools run automatically and which ask for approval first
  • One-time SMS code verification on tools that return personal data
  • Broad integration support via the standard MCP (Model Context Protocol)

Learning Layer — learning agent

The agent extracts behavior principles from conversations that ended well, and answers more consistently and accurately over time.

  • Quality evaluation each time a conversation closes
  • Behavior principles generated automatically from successful conversations
  • Knowledge feedback that passes through admin approval

Conversation History & Analytics

All conversations across every channel in one panel. Which agent, which user, when — filter, review, and improve.

  • Filter and search by channel
  • Conversation quality evaluation
  • Identify the most frequently asked questions

Live Support — Human Handoff

When the agent can't resolve an issue or the customer requests it, transfer to a human operator in one tap. The customer doesn't notice the switch; full conversation context is preserved.

  • Active on WhatsApp, Instagram, Messenger, Web Page and Widget
  • Operator notified instantly via audio alert
  • Business hours management and after-hours flow

Self-Improving Knowledge Base

It detects which knowledge source causes trouble in low-quality conversations and alerts you, so you don't have to track how current your knowledge base is by hand.

  • Problematic knowledge sources are flagged automatically
  • Alerts for content that has gone out of date
  • Corrections are applied with admin approval

Stop keeping your customer waiting, starting today.

Start free, scale as you grow. No credit card required.