The end-to-end capabilities Giizo AI brings to your business.
Agents (Digital Workers)
Pick your digital worker from the ready persona catalog. Behavior rules, the tools it will use and knowledge base templates all arrive pre-configured. Live in 5 minutes.
E-Commerce Sales Agent and Customer Support Agent personas
Picking a persona sets up behavior rules, tools and knowledge base templates together
Wherever your customer writes from, the same agent answers. Knowledge base, catalog, tool set and personality are shared across six channels; you don't build a separate agent per channel.
WhatsApp, Instagram and Messenger: official business account connection (text)
Web Widget and Web Page: text and voice
Robot: spoken answers to shoppers' questions in your store
Conversation history is per channel; configuration and knowledge are shared
The agent generates answers from your documents, website and business rules rather than general model knowledge. Update the source and the answer updates with it.
PDF, DOCX, web pages and text you write yourself
Search that finds the right content by meaning (RAG)
Answers stock, size, price and variant questions from your real catalog. It finds the right product even from a natural-language question, so the risk of made-up answers drops to a minimum.
Your agent plans multi-step requests on its own, carries out each step with real tools in sequence, and delivers the result in a live, streaming experience. Not a chatbot — a digital worker that takes over the job.
Automatically breaks multi-step requests into steps
Sequential, real business actions via integrated tools
Live, streaming response experience — no waiting
Works for both customer-facing and internal operations agents
An assistant that sits in your panel and talks to you. Conversation counts, most asked questions, open requests, catalog interest — you ask in plain language instead of hunting through screens.
Ask for conversation, case, satisfaction and catalog interest reports in everyday language
Look up orders, returns and finance records in the same place once your marketplace seller account is connected
Ask for reports by voice and hear the answer if you assigned a voice profile
Open only to a logged-in business user; unreachable from customer channels
When the agent can't resolve an issue or the customer requests it, transfer to a human operator in one tap. The customer doesn't notice the switch; full conversation context is preserved.
Active on WhatsApp, Instagram, Messenger, Web Page and Widget
It detects which knowledge source causes trouble in low-quality conversations and alerts you, so you don't have to track how current your knowledge base is by hand.
Problematic knowledge sources are flagged automatically
