Giizo AI

Features

The end-to-end capabilities Giizo AI brings to your business.

Agents (Digital Workers)

Choose a ready-made persona for your industry. Behavior rules, tool sets, and knowledge base templates come pre-configured. Up and running in 5 minutes.

  • E-commerce, clinic, support, and restaurant personas
  • Persona selection configures system prompt, tool set, and RAG templates together
  • Option to build a fully custom agent from scratch

One agent, every channel

WhatsApp Business API, Instagram DM, Messenger, Web Widget, Web Page and Robot channel run under the same agent. Meta channels are text; Widget, Web Page and Robot also support voice — same context, knowledge and personality.

  • Official WhatsApp Business API integration (text)
  • Meta-approved webhook flow for Instagram & Messenger (text)
  • Web Widget and Web Page: text + voice
  • Robot: in-person voice AI (Raspberry Pi and compatible devices)

Knowledge Base

Upload URLs, PDFs and manual entries. The system chunks, vectorizes and keeps everything fresh.

  • pgvector-based semantic search
  • Automatic website re-sync
  • Multi-format support (PDF, DOCX, TXT, MD)

Smart Catalog

Products, variants, prices and stock in one place. The AI talks to your live catalog — hallucination risk drops to a minimum.

  • Variant-level stock tracking
  • Bulk CSV / XLSX upload
  • Trendyol, Shopify and custom API integrations

Smart Automation

Your agents run on their own — at scheduled times or when external events occur. Hand off routine work and stay focused on what matters.

  • Time-based tasks that run daily, weekly, or monthly
  • Webhook triggers that react instantly to external events (orders, sign-ups, stock changes)
  • Automatic AI responses to marketplace product questions
  • Task Template Library for one-click setup

Task Orchestration

Your agent plans multi-step requests on its own, carries out each step with real tools in sequence, and delivers the result in a live, streaming experience. Not a chatbot — a digital worker that takes over the job.

  • Automatically breaks multi-step requests into steps
  • Sequential, real business actions via integrated tools
  • Live, streaming response experience — no waiting
  • Works for both customer-facing and internal operations agents

MCP external tools

Thanks to Model Context Protocol, your agent can use your order system, calendar or any custom API.

  • Standard MCP server support
  • Approval-gated tool calls
  • OTP-protected personal data flows

Learning Layer — learning agent

A layer that extracts lessons from every conversation. The agent becomes more consistent and accurate over time.

  • Conversation evaluation loop
  • Automatic learning extraction
  • Admin-approved knowledge feedback

Conversation History & Analytics

All conversations across every channel in one panel. Which agent, which user, when — filter, review, and improve.

  • Filter and search by channel
  • Conversation quality evaluation
  • Identify the most frequently asked questions

Live Support — Human Handoff

When the agent can't resolve an issue or the customer requests it, transfer to a human operator in one tap. The customer doesn't notice the switch; full conversation context is preserved.

  • Active on WhatsApp, Instagram, Messenger, and Widget
  • Operator notified instantly via audio alert
  • Business hours management and after-hours flow

Self-Improving Knowledge Base

The system detects questions it couldn't answer and flags them as learning opportunities. With admin approval, the knowledge base strengthens automatically.

  • Unanswered questions are automatically logged
  • Suggested knowledge entries submitted for admin approval
  • Accuracy and coverage improve over time

Hire your business's AI digital worker today.

Start free, scale as you grow. No credit card required.