With Giizo AI, you can make the AI assistants you create accessible through different channels and offer the most suitable experience to your users. Each channel answers a different need and gives you flexibility in customer communication.
Why Is It Important?
Customers act with different expectations on different platforms. Some want quick information from your website, while others prefer to contact you through familiar apps such as WhatsApp. Giizo AI access channels support this diversity:
- Access in the right environment: Customers can reach you easily wherever they are.
- Fast and uninterrupted communication: Users connect directly to your AI assistant without unnecessary steps.
- Trust and loyalty: Users engage more when they communicate through channels where they feel comfortable.
1. Widget (Web Chat)
Giizo AI's web widget works with an embed code that you can easily add to your website.
- Text and voice communication: Users can speak with your assistant not only by typing, but also by voice.
- Compatible with every website: It can be activated in minutes.
- 24/7 access: It makes customer support continuous and reachable.
- Brand fit: Appearance and language options adapt to your site's style.
2. WhatsApp
With WhatsApp access, Giizo AI assistants reach customers through one of the most popular platforms they use in daily life.
- Direct chat experience: Users have a natural dialogue as if they were speaking with a customer representative.
- Fast answers: Asking questions, checking order status or receiving support takes seconds.
- Mobile access advantage: Users can reach your assistant anytime, anywhere.
- Higher engagement: WhatsApp's daily usage frequency increases customer touchpoints.
3. Instagram
With the Instagram access channel, Giizo AI makes your brand's social media interaction AI-powered. Your assistants can automatically reply to messages coming through Instagram DM and communicate with followers in real time.
- Automatic DM replies: Followers' messages are detected instantly and answered in your brand's tone.
- Natural interaction: Conversations feel like speaking with a real social media manager.
- Brand awareness: An active profile that responds quickly increases brand trust.
- Sales and support integration: Product questions, campaign information and support requests can be handled directly by the assistant.
4. Facebook Messenger
With Facebook Messenger integration, Giizo AI automatically answers messages sent to your business Facebook page. You can provide instant support to customers on a platform used by millions.
- Facebook page integration: All messages sent to your business page are welcomed by your AI assistant.
- Instant customer support: Product questions, order tracking and general support requests are answered in seconds.
- Personalized experience: Each customer receives context-aware answers.
- Sales opportunities: Interacting with potential customers increases conversions.
- Active 24/7: Customers receive uninterrupted service even outside working hours.
5. Web Page (Standalone)
Giizo AI's Standalone feature allows you to create an independent web page for your assistant. This lets you reach customers through a directly shareable URL without needing a widget.
- Independent access point: A dedicated web page is created for your assistant and works without depending on any other website.
- Easy sharing: You can share the generated URL through social media, email or QR code.
- Customizable appearance: Page colors, title and description texts can be adjusted to your brand.
- Mobile-friendly design: It works smoothly on desktop and mobile devices.
- Secure token system: A unique access token is created for each assistant and can be renewed or revoked when needed.
With Giizo AI, access channels are not only technical integrations. They are one of the foundations of your customer experience.
By choosing the right channel, you can strengthen customer loyalty and make communication warmer and more effective.
With Giizo AI, you can now build a powerful customer communication network that is reachable from your website, WhatsApp, Instagram, Facebook Messenger and standalone web page at the same time.