Integrations
One-click product import from Trendyol and Hepsiburada
Connect your marketplace account once. Your catalogue stays up to date on its own; your agent checks stock and price on the marketplace while recommending, and sends the customer to your own store's page.
Platforms you can connect
- Trendyol
- Hepsiburada
- CS-Cart
Platforms you can connect
Connect once, and your agent gets to work
Import your products from your marketplace account, look up orders from your store platform. Each card lists what works on that platform today.
Trendyol
Marketplace
Import your products in one click and let the catalogue refresh itself. Look up your orders, returns and finance records from the Business Assistant too.
- Product import
- Automatic refresh
- Live stock and price check
- Seller lookups
HepsiburadaNew
Marketplace
Import your products in one click; the catalogue refreshes itself and the agent checks stock and price while recommending.
- Product import
- Automatic refresh
- Live stock and price check
CS-Cart
E-commerce platform
On customer channels, your agent retrieves order status, shipping and product information directly from your store.
- Order status
- Shipment tracking
- Product search
Product import from marketplaces
Stop typing in your catalogue. Connect once, stay current.
When you connect your Trendyol or Hepsiburada account, your products arrive in your Giizo catalogue in one click. Your agent recommends the products you actually have on sale and talks about price and stock as they are on the marketplace.
- 1
Connect
You connect your marketplace account in the panel once.
- 2
Preview
Before pressing the button you see how many products will be added, which ones can't be imported and why, and your plan quota.
- 3
Import
You choose the category the products go into and start the import; progress is shown live.
- 4
Stay current
Price and stock refresh regularly in the background; products taken off sale are archived.
One-click import
Product name, description, images, price and stock come from the marketplace listing. You can import as many products as your plan's catalogue quota allows.
See plan quotasPreview first, then import
You see in advance how many new records will be created, how many will be updated and why some products can't be imported (for example, a product with no visible price because it is not on sale). If your quota isn't enough, you know before importing.
Category and visibility
You choose which category the imported products are written to. The preview also shows which of your assistants will see that category.
A catalogue that refreshes itself
Price and stock are regularly renewed from the marketplace in the background. The refresh interval adapts to your catalogue size; there's nothing you need to do.
Products taken off sale are archived
A product you take off sale on the marketplace is archived in your catalogue at the next refresh, and the agent stops recommending it. If many products disappear at once, archiving is held back to make sure it isn't a temporary source problem, and you receive a notification.
Customers land on your offer
The link the agent shares opens your own store's listing of the product on the marketplace. Even if other sellers sell the same product, the customer sees your offer.
Live check while recommending
The agent checks the marketplace before it recommends
Between two refreshes a product can sell out or change price. So just before recommending a product to the customer, the agent checks its stock and price on the marketplace. The goal: never trying to sell a customer something that has just sold out.
Why "check" and not "guarantee"?
If the marketplace doesn't respond at that moment, the agent doesn't stop its answer; it continues with the value in your catalogue. That value comes from the catalogue's most recent refresh.
The customer asks
"Is this in stock, and what does it cost?"
The agent finds it in your catalogue
It picks the products that match the question.
Checked on the marketplace
Current stock and price for the selected products are fetched from the marketplace.
Current answer, right link
The agent answers with up-to-date information and shares your store's page.
Comparison
What works on which platform?
The capabilities that work on each platform today. An unchecked row is not available on that platform.
| Capability | Trendyol | Hepsiburada | CS-Cart |
|---|---|---|---|
| Catalogue imported from marketplaces | |||
| One-click product import | Available | Available | Not available |
| Automatic price and stock refresh | Available | Available | Not available |
| Archiving products taken off sale | Available | Available | Not available |
| Live stock and price check while recommending | Available | Available | Not available |
| Link to your own offer for the customer | Available | Available | Not available |
| On customer channels | |||
| Live product search and detail from your store | Not available | Not available | Available |
| Order status and shipment tracking | Not available | Not available | Available |
| Seller side · Business Assistant | |||
| Order and return lookups | Available | Not available | Not available |
| Finance and settlement lookups | Available | Not available | Not available |
- On Hepsiburada, product import and catalogue freshness work today; order, return and finance lookups are not available for Hepsiburada.
- On CS-Cart products are not imported; the agent looks up product information directly from your store each time.
Trendyol · Seller side
Ask about orders, returns and finance without opening the panel
When you link your Trendyol account to the Business Assistant, you look up your order, return and finance records by chatting.
These lookups are seller-side only: you run them from the Giizo AI Business Assistant in your panel, and they are not open to the end customer. These tools are not available for Hepsiburada today.
Order Management
- Order list: orders within a period, status breakdown and total amounts
- Order detail: products, prices, shipping carrier, tracking number and estimated delivery in one query
"How many orders came in this week, and which ones have issues?"
Return Management
- Return requests: list, status breakdown and numerical summary
- Return detail: return date, shipping information, returned products, acceptance or rejection status
"What's the status of the returns opened last week?"
Financial Management
- Current account statement: sales, returns, discounts, commissions and settlement adjustments
- Financial records: settlement payments, transfers, withholdings and advances
- Cargo invoice detail: outbound and return shipping charges line by line
"How much are my settlement payments this month?"
CS-Cart · Customer channel
Let the agent answer "Where is my order?"
If your store runs on CS-Cart, your agent retrieves order, shipping and product information on customer channels directly from your store.
Orders and Shipping
- Order status: when the customer gives an order number, the status, products, shipping carrier and delivery details
- Shipment tracking: whether it has shipped, the tracking number and shipment status; no need to send the customer to a separate tracking site
"Has order 12345 shipped yet?"
Product Catalogue
- Product search: searches your store for the product the customer asks about and shares its price and stock status
- Product detail: description, price, stock quantity and product specifications right in the chat
"Is this product in stock right now?"
With every integration
Secure and under control
You decide on approval
You set each tool the agent can use to automatic, approval-required or off, per assistant. Before a sensitive step, the agent informs the customer and gets their confirmation.
Encrypted connection details
Your store and marketplace API details are stored encrypted. You can test, update or delete a connection at any time.
Built-in case management
It doesn't connect to a third-party system and needs no setup. During a conversation the agent opens a case for a callback request, support ticket, complaint or general request and forwards it to the relevant team.
Getting started
Connect in four steps
All connections are managed from the Integrations page in your panel.
01
Open Integrations
In the panel, go to Integrations from the main menu and click "Choose platform".
02
Connect your account
Choose the platform, enter your store's API details and save. You can verify the connection with "Test".
03
Import your products
On your marketplace account's card, choose "Import products", review the preview, pick a category and press "Start import".
04
Turn on the tools
For Trendyol lookups, turn on "Connected to my Business Assistant" on the account card. Link CS-Cart tools from the "Tool Management" tab in your agent's settings.
More on the way
Trendyol, Hepsiburada and CS-Cart integrations keep expanding, and we're working on new e-commerce platforms and marketplaces. We'll announce them on this page when they're ready.
FAQ
Frequently asked questions
Which marketplaces can I import products from?
Trendyol and Hepsiburada. After connecting your account once on the Integrations page of your panel, you import your products into your Giizo catalogue with "Import products" on the account card.
How many products can I import?
As many as your plan's catalogue quota allows. You see your remaining quota in the preview before importing; if it isn't enough, you know before the import starts. Plan quotas are listed on the pricing page.
Is product import available on the free plan?
Yes. On the free plan you can also connect your marketplace account and import products up to the plan's catalogue quota.
Does the catalogue update when price or stock changes?
Yes. Price and stock are regularly refreshed from the marketplace in the background; the refresh interval adapts to your catalogue size. On top of that, the agent checks stock and price on the marketplace just before recommending a product. If the marketplace doesn't respond at that moment, the value in your catalogue is used.
What happens to a product I take off sale on the marketplace?
It is archived in your Giizo catalogue at the next refresh, and the agent stops recommending it. If many products disappear at once, archiving is held back to make sure it isn't a temporary source problem, and you receive a notification.
Whose page does the link shared by the agent open?
Yours. The link opens your own store's listing of the product on the marketplace; even if other sellers sell the same product, the customer sees your offer.
I sell the same product on both Trendyol and Hepsiburada. What happens?
When you connect and import from both accounts, the product appears as two separate records in your catalogue; each record is refreshed from its own marketplace.
Can I change the description of an imported product in the panel?
The name and description of imported products come from the marketplace and revert to the marketplace version at every refresh. For a lasting change, update the text on the marketplace; it reaches your catalogue at the next refresh.
Can I also look up my Hepsiburada orders and returns?
Not today. On Hepsiburada, product import, automatic refresh and the live check while recommending work. Order, return and finance lookups in the Business Assistant are available for Trendyol only.
Can I upload products with an Excel file downloaded from a marketplace?
No. Bulk upload with Excel works with Giizo's own template. For your marketplace products, the shortest path is to connect your account and use "Import products".
Connect your catalogue today
Create a free account, connect your marketplace account and import your products. Get your agent ready to recommend what you have on sale.