Giizo AI is an agentic AI platform that gives e-commerce sellers an AI digital worker that knows their products, talks to customers on the channel those customers already use, and sells.
Traditional chatbots answer questions. Giizo AI agents do the work: they track orders, recommend products, guide customers through returns, move them towards a purchase, win them back — 24/7, across every channel.
With Giizo AI:
- You get a digital worker that knows your products in 5 minutes.
- Selling and everything after the sale run through a single agent.
- Questions that used to go unanswered turn into sales; the customer who writes at night does not wait until morning.
One job: selling
What sets Giizo AI apart from generic chatbot platforms is that it is built for a single job: knowing the products and selling them.
Shared backbone: RAG-based knowledge base, smart catalog, MCP tool integrations, task orchestration, proactive triggers and multi-channel distribution — all serving the same goal.
Ready digital workers: Behavior rules, tool sets and workflows arrive configured:
- E-Commerce Sales Agent — product recommendations, orders, stock, returns, cart abandonment
- Customer Support Agent — knowledge-base answers, case records, live-support handoff
The seller does three things: pick a persona, connect their data, open the channels. The agent handles the rest.
What does Giizo AI offer?
For customers:
- Reach accurate information without waiting through a digital worker available 24/7
- Complete transactions — order lookups, returns, case records — inside the conversation
- Fast messaging on text channels; voice AI on Web Widget, Web Page (Standalone) and Robot
For sellers:
- A digital worker that runs selling and the flows that follow the sale
- A persona pre-configured for e-commerce — no setup from scratch, operational in 5 minutes
- Real business actions inside the conversation via MCP (orders, CRM, shipping)
- Automatic planning and execution of multi-step requests with task orchestration
- Cart abandonment, silent customers and campaign reminders managed by proactive triggers
- A knowledge base that works from the company's own data
- All channels from one panel, all data under company control
In short, Giizo AI delivers a digital worker that sells your products, keeps customers after the sale, and scales as you grow.
How does Giizo AI work?
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Hire your digital worker: Select a persona from the panel. Selling flows, tools and behavior rules come ready — you are not building an empty chatbot.
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Connect your data: Connect your website, product catalog, PDFs and business rules to the knowledge base. Let the agent learn your business.
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Open your channels: The same agent runs across six channels:
- Web Widget — one-line site embed; text or voice
- WhatsApp — text communication via WhatsApp Business API
- Instagram — text sales and support from DMs
- Facebook Messenger — text messages to your business page
- Web Page (Standalone) — shareable URL / QR; text or voice
- Robot — voice AI in physical spaces (Raspberry Pi and compatible devices)
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The agent does the work: It does not just reply — it queries orders, recommends products, logs return requests, follows up with customers. When it cannot resolve something, it hands off to live support with one click.
Giizo AI: your business's digital worker.
From customer communication to sales, from returns management to support flows — every business process is handled by your agent. 24/7, across every channel, without interruption.