E-Commerce
Integrated
Order, return and account statement lookups — on the seller side, from the Business Assistant
E-COMMERCE SALES & SUPPORT AGENT
Hire thedigital employeewho sells and supports.
Giizo AI is your e-commerce business's sales and support agent. It knows your products, answers customer questions, recommends and compares; it queries order and shipping status from the source and guides customers through returns.
- Sales, Customer Support, Orders, Shipping, Returns
- Self-Learning AI
- Store on customer channels, marketplace on the seller side
GiizoAI · Online
Sales & support agent active
5 min
Time to first value
6 Channels
One agent, everywhere
24/7
Always on
AGENT SKILLS
The agent doesn't answer questions, it moves the sale forward.
Every skill is real work that brings the conversation one step closer to a purchase — not an answer generated from a knowledge base.
Product Finder
Customers don't know product codes; they describe what they need. The agent understands the description and pulls the right product out of your catalog: size, colour, variant, stock and price. If it is out, it offers an alternative — the conversation never comes back empty.
Order Lookup
If your store is connected to its order system, it answers “where is my order?” from the source: order status, line items and delivery details. It asks the customer for a one-time code first.
Shipment Tracking
If your store is connected to its order system, it pulls the carrier, tracking number and shipment status from there and passes them to the customer. It asks for a one-time code first so the customer only sees their own order.
Return Management
On the seller side, through the Giizo AI Business Assistant: lists marketplace return claims and pulls the detail of a single claim.
Account Statement
For the seller, through the Giizo AI Business Assistant: reads sales, returns, commission, payouts, deductions and cargo invoice lines.
Proactive Follow-up
Reaches out to abandoned carts and customers who went quiet. A cart you had written off becomes a second chance to sell.
Case Capture
Turns an unresolved situation into a structured case record instead of free text and notifies the right person — the customer does not leave unanswered.
Human Handoff
Hands the conversation to a representative in one click so a sale is not lost where the agent stops; the context is preserved.
Multilingual Replies
Replies in the visitor's own language, so a customer from abroad does not abandon the cart over a language barrier.
WHAT IT CONNECTS TO
6 Channels
Everywhere
WhatsApp, Instagram, Messenger, Widget, Web Page (Standalone), Robot
24/7
Always On
Midnight customers do not wait
Without Giizo AI
Every incoming message is a sale that could get away.
- YOU ANSWER THE SAME QUESTION 50 TIMES.
- AN UNANSWERED CUSTOMER IS A LOST SALE.
- MIDNIGHT QUESTIONS WAIT UNTIL MORNING.
- ON CAMPAIGN DAYS YOU CANNOT KEEP UP WITH DOZENS OF CUSTOMERS AT ONCE.
With Giizo AI
The agent sells, you grow.
- THE AI AGENT WORKS 24/7: EXPLAINS THE PRODUCT, RECOMMENDS, CLOSES THE PATH TO PURCHASE.
- CUSTOMERS DO NOT WAIT, AND THE SALE DOES NOT GO TO ANOTHER SELLER.
- PRODUCT QUESTIONS, ORDERS, SHIPPING, RETURNS — ALL IN THE AGENT.
- ALL CHANNELS. ONE PANEL. ONE AGENT.
SEE IT LIVE
Pick a scenario and watch the agent work.
Giizo AI does not only answer; it brings stock, orders, shipping and returns into the conversation.
BUSINESS ASSISTANT
Marketplace seller lookup
YOUR CUSTOMER IS ALREADY THERE
Every place your customer writes to you becomes a store that sells.
Automatic, context-aware text replies to instant messages.
Details →Turn DMs and comments into text-based sales conversations.
Details →Facebook Messenger
Manage your Facebook audience with the same agent via text.
Details →Web Widget
Drop it on your site; welcome visitors by text or voice.
Details →Standalone Web Page
Share a standalone URL for text or voice conversations.
Details →Robot
A device that answers shoppers' questions out loud in your store or showroom.
Details →HOW IT WORKS
Start in 3 steps
You do not build an empty chatbot. You launch a sales and support agent that knows your products and is ready to take over the selling in 5 minutes.
01
Create your agent
5 minutes
Enter your business details — the agent arrives configured for e-commerce sales.
02
Add your data
Docs / URLs / catalog
Connect your website, product catalog, PDFs and business rules to the knowledge base. Let the agent learn your business.
03
Go live
Connect channels
WhatsApp, Instagram, Messenger, Web Widget, Web Page or Robot — one agent running operations across every channel at once.
FEATURE HIGHLIGHTS
Your agent does not just talk, it looks into your systems.
Knowledge base, catalog, external system integrations and proactive triggers — everything the agent needs to find the right product and carry the conversation to a sale, in one platform.
Answers From Your Own Data
An agent that learns your documents, website and business rules generates every answer from your own data — not guesses, knowledge.
- PDF, URL and manual knowledge entry
- Semantic search (RAG) to reach the right content
- Always current as sources are updated
Smart Catalog
Full catalog management down to product variants. The agent answers stock, size and price questions correctly, and suggests the matching item or the better model so the cart doesn't stop at one product.
- Variant-level stock data
- Sales-focused product recommendations
- Bulk product upload with a ready Excel template
Proactive Triggers
The agent doesn't wait, it acts. When a customer goes silent, a cart is abandoned or a delivery approaches, it steps in on its own — no unfinished sale is left hanging.
- Automatic re-engagement for silent customers
- Pre-delivery reminders
- Cart abandonment reminders
Task Orchestration
Your agent plans multi-step requests on its own, executes each step in sequence with integrated tools, and delivers the result in a live, streaming experience.
- Automatically breaks multi-step requests into steps
- Sequential, real business actions via integrated tools
- Live streaming responses — no waiting
Real Action in Your Systems
Connect to your order system, CRM and custom APIs. Take real business action inside the conversation.
- Order, CRM and custom API connections
- Approval and OTP verification gates
- Wide integration support via standard MCP protocol
Omnichannel
One agent, one panel, six channels. WhatsApp, Instagram, Messenger, Web Widget, Web Page and Robot — the same agent across every channel.
- One agent personality, consistent across all channels
- Shared knowledge base, catalog and tool set across every channel
- Voice on Web Widget, Web Page and Robot
Self-Learning Agent
Learns from every conversation and sells better every day. Conversation quality is measured, gaps are identified, the knowledge base grows stronger.
- Conversation evaluation loop
- Automatic improvement suggestions
- Admin-controlled knowledge feedback
Live Support
When the agent can't resolve it, a human steps in — one click, across all channels. The customer doesn't notice, and the buying decision doesn't stall.
- Works across all channels (WhatsApp, Instagram, Messenger, Standalone Web Page and Widget)
- Get notified instantly with a phone call
- Return to AI or close the session
PRICING
Simple, transparent pricing
Plans for every business size. Start free, scale as you grow.
Free
Core AI assistant capabilities for businesses getting started.
Free
- 2 Agents
- 20 Daily conversations
- 100 Monthly conversations
- 250,000 Knowledge Base characters
- 1 Auto-sync sources
- 5 Task templates
- 3 Triggers
- 1 Time-based triggers
- 2 Webhook triggers
- 100 Monthly trigger executions
- 5 MCP tools per agent
- 100 Catalog items
Premium
Higher limits, priority support and advanced analytics for growing teams.
₺1750/mo
- 15 Agents
- 100 Daily conversations
- 1,000 Monthly conversations
- 1,000,000 Knowledge Base characters
- 15 Auto-sync sources
- 25 Task templates
- 15 Triggers
- 10 Time-based triggers
- 15 Webhook triggers
- 750 Monthly trigger executions
- 15 MCP tools per agent
- 1,000 Catalog items
- Human Handoff
- Priority support
- Advanced analytics
Enterprise
Expanded capacity and scalable usage for high-volume operations.
₺3950/mo
- 25 Agents
- 250 Daily conversations
- 2,500 Monthly conversations
- 2,500,000 Knowledge Base characters
- 25 Auto-sync sources
- 50 Task templates
- 50 Triggers
- 25 Time-based triggers
- 25 Webhook triggers
- 2,500 Monthly trigger executions
- 25 MCP tools per agent
- 2,500 Catalog items
- Human Handoff
- Priority support
- Advanced analytics
Turn the messages you get today into sales today.
Start free, scale as you grow. No credit card required.
Start Free