Industry Solutions
The questions the agent closes in your ecommerce vertical
Each product vertical has its own question type: size, skin type, compatibility. The pages below describe how the agent closes those questions from your catalogue and knowledge base.
Ecommerce and retail
An agent that recommends products, answers stock and price questions and fetches order status from the system
Fashion and Clothing Store
In fashion the size question lands under the collection post, usually at night. The agent gives the size-chart measurement before the item reaches the basket.
Open page →
Cosmetics and Personal Care
Opened cosmetics cannot come back, so a wrong choice stays with the store. The agent relays ingredient and routine detail from the record, ahead of buying.
Open page →
Electronics and Technology
In electronics a bigger basket means a longer hesitation. The agent answers compatibility and warranty from the record and hands over what it cannot confirm.
Open page →
Home and Living
On bulky home goods a return means paying freight twice. The agent reads carton sizes and door clearances from the record before the order is placed.
Open page →
Baby and Kids
In baby and kids the question arrives at midnight and will not keep. The agent relays age range and ingredients from the record and passes medical ones on.
Open page →
Pet Shop and Pet Supplies
In a pet shop the same food question comes back every month. The agent reads dose charts and stock from the record, so the answer isn't typed out twice.
Open page →
Food and Supplements
An allergen question cannot be answered from memory. The agent reads ingredients and storage from the label record, makes no health claim, and hands it on.
Open page →
If your sector is not on the list, the agent is still set up from your catalogue and knowledge base. Start free to see how it works.